LEVEL 01 / CHALLENGE
The Guesswork Problem
Online beauty shopping lacked the confidence of an in-store consultation. Users struggled to determine whether products matched their skin tone, facial features, and personal preferences, leading to uncertainty, abandoned purchases, and frequent returns. The challenge was to recreate the confidence of physical shopping through a digital experience.

LEVEL 02 / SOLUTION
Virtual Try-On as a Digital Consultant
Designed an AI-powered virtual try-on platform that analyzes facial features and skin tone to deliver highly personalized product recommendations. The experience allowed users to preview makeup in real time, compare multiple shades, receive curated suggestions, and seamlessly transition from discovery to checkout within a single workflow.
LEVEL 03 / OUTCOME
MISSION CLEAR
The redesigned experience transformed beauty shopping from guesswork into informed decision-making. Users could confidently explore products, accurately visualize results, and make purchase decisions with greater trust, creating a more engaging shopping experience while reducing purchase hesitation.
